Privacy Policy

Last updated: 10/20/2025

Outlaw Auto Detailing (“OAD,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Contact Information:

Name, email address, phone number, and mailing address.

Service Information:

Details about your vehicle, the services you request, appointment date and time, and communication preferences.

Website Usage Information:

IP address, browser type, device information, pages visited, and other analytics data collected through cookies or similar technologies.

Communication Information:

Records of emails, text messages, and other communications between you and OAD.

2. How We Use Your Information

We may use your information to:

Provide, schedule, and manage detailing and related services.

Communicate with you about appointments, confirmations, changes, and follow-ups.

Send you service reminders and important updates.

Respond to your questions and customer support requests.

Improve our website, services, and customer experience.

Send marketing or promotional messages (only if you have opted in where required by law).

Comply with legal obligations and protect our rights.

3. SMS/Text Messaging

When you provide your mobile phone number and check the consent box on our website or other forms, you agree to receive text messages from OAD related to:

Appointment confirmations and reminders

Service updates and follow-ups

Occasional promotional offers or marketing messages (if you have opted in for marketing texts)

Message frequency varies. Message and data rates may apply.

You can opt out of SMS at any time by replying STOP to any text message we send you. For help, you can reply HELP, contact us at [your phone number], or email [your email address].

Mobile Information Sharing:

We do not share, sell, rent, or trade your mobile number or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We may share your mobile number only with service providers and subcontractors who help us deliver our messaging services (for example, our texting platform or CRM system). These providers are not allowed to use your mobile number for their own marketing.

4. Email Communications

If you provide your email address, we may use it to:

Send appointment confirmations and service-related messages.

Respond to your questions and support requests.

Send marketing emails, promotions, or newsletters if you have opted in.

You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link in the email or by contacting us.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences.

Understand how visitors use the site.

Improve website performance and user experience.

You can adjust your browser settings to block or delete cookies, but some features of the site may not function properly if cookies are disabled.

6. How We Share Your Information

We may share your information with:

Service Providers:

Vendors and contractors who perform services on our behalf (e.g., hosting, payment processing, SMS/CRM platforms, analytics, customer support).

Legal or Safety Requirements:

When required by law, regulation, legal process, or to protect our rights, property, or safety or that of others.

Business Transfers:

In connection with a merger, sale, or transfer of all or part of our business, your information may be transferred as part of that transaction.

We do not sell your personal information, including your mobile number, to third parties for their own marketing purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

Provide our services

Fulfill the purposes described in this Policy

Comply with legal, accounting, or reporting obligations

When information is no longer needed, we may delete it or anonymize it.

9. Your Choices & Rights

You may:

Update or correct your contact information by contacting us.

Opt out of SMS by replying STOP to any message.

Opt out of marketing emails by using the Unsubscribe link in the email.

Request information about the personal data we hold about you, where applicable by law.

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it as soon as reasonably possible.

11. Third-Party Links

Our website may contain links to other websites that we do not control. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after any changes means you accept the updated Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Outlaw Auto Detailing (OAD)

332 W Barclay Dr.

Sisters, Oregon 97759

Phone: (541) 668-5996

Email: outlawautodetail@gmail.com